What support is available if I’ve experience a hate crime? 

If you think you or someone you know has experienced a hate crime, there is a variety of support options available to both students and staff. 

If you are a student:

You can contact our support services on studentadvice@aub.ac.uk or phone 01202 363780. 

AUB’s Wellbeing Service can offer confidential advice and guidance with any issue which impacts on your physical, psychological or emotional wellbeing. Our Wellbeing Officers have been trained to manage disclosures of sexual harassment and will help identify practical strategies for managing your situation, including how to access relevant community services. 

AUB’s Counselling Service is student focused and offers single therapeutic sessions for one hour booked on a session by session basis. The service adheres to the key theoretical principles of the person centred approach as its foundation; putting you in the centre of the counselling relationship. Counsellors will be genuine and non-judgemental, use advanced skills in listening and empathy and will be fully accepting of you and whatever issues you bring to the counselling session. You can request to see a male or female counsellor. 

AUB’s Disability Officer can offer advice and guidance on any disability related issue, and can help with any support needs or reasonable adjustments to ensure that any disability, medical condition or specific learning difficulty doesn’t unduly impact on your studies. 

AUB’s International Office can offer advice and guidance on living and studying in the UK, and can help you to gain additional support. 
 
AUB’s Faith and Reflection Centre is an inclusive centre, welcoming people of all faiths or none. Chaplains are experienced listeners who can offer spiritual support, prayer, and friendship to students and staff, regardless of religious beliefs or background. Chaplains can put you in touch with advisers from different religions and faiths. 

Mitigating Circumstances. If you feel your studies have been affected by what has happened you can consider applying for mitigating circumstances.  Our Wellbeing Officers or Counselling Service can support you to apply for mitigation. 

If you are a member of staff: 

Employee Assistance Programme- A confidential 24 hours a day, 365 days a year, service is provided by AXA ICAS, offering free and independent expert advice and information to AUB staff and their families. 

HR: Your HR partner will be able to identify the support that’s available for you, including providing information about support available via your Trade Union. 

AUB’s Faith and Reflection Centre is an inclusive centre, welcoming people of all faiths or none. Chaplains are experienced listeners who can offer spiritual support, prayer, and friendship to students and staff, regardless of religious beliefs or background. Chaplains can put you in touch with advisers from different religions and faiths. 

External Services and Support 
 
We understand that if you're experiencing particular challenges, you may want to talk to someone but might not be ready to meet with a member of AUB’s community. There are lots of organisations and charities available that can offer you a range of options to make sure that you can still find the help you want. 
 
·       Citizens Advice provides some useful information on the different types of harassment and hate crime people may experience including disability hate crime, racist and religious hate crime, sexual harassment, and sexual orientation and transgender identity hate crime. 

·       True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness. 

·       LGBT Foundation has a number of groups covering a wide section of the LGBT community. They provide a safe and comfortable environment for people who may feel isolated, are coming out, or are new to the area. 

·       Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents. 

·       Community Security Trust (CS) helps those who are victims of anti-Semitic hatred, harassment or bias. 

·       Victim Support. When you report a crime to the police, they should automatically ask you if you would like help from an organisation like Victim Support. But anyone affected by crime can contact them directly  – you don’t need to talk to the police to get Victim Support help. 

 
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